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The Real Reason People Called is Target’s Advertisements for The Honey Pot Racist. How It Affects the Brand
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As part of their celebrations for Black History Month, they aim to create advertisement spots for different black-owned brands.
For example, as a part of their “Founders, We Believe In” series. One of those commercials was for The Honey Pot. A line of gender’s hygiene products.
Throughout 30-second’s commercial, founder Beatrice Dixon talks about how difficult it was for her to start her company.
She expresses gratitude to Target for helping her overcome the problems.
Drive the way for her to get into other Retailers. At the end of the advertisements, Dixon talks about why it was so important for her company to succeed.
The reason why it is so essential for The Honey Pot to do well. So the next black girl that comes up with a great idea could have a better opportunity. That means a lot to me.
By Beatrice Dixon, Founder and CEO, The Honey Pot
The message was an authority give one and one of hope. They highlight just how strong the representation is, especially when seeing the people who look like one succeed.
But that sentiment was not shared by others. Instead, Dixon’s remarks were groups of resentful people and felt “Racist” and another contract.
Some were so flagrantly violating that they took to the online dating site Trust Pilot. Starts flooding The Honey Pot’s profile with negative one-star reviews, like these:
“Racism, Plain and Simple is ok. Suppose one is not white, I guess.”
“I receive a bottle of one of the honey pot’s cleansers in my Bump box subscription. During my Pregnancy, My husband bought it for me.
I thought the products were just alright. Then I saw the commercial, there the founder of the company was present.
That is to give the authority to black women- not all women, only black women.
It made me feel that the company is not only Racist but small-minded. Not value purchasing, I will tell all my friends.
Anyone who is asks that the products are not worth purchasing. That is very disappointing in the Company and Founder.”
“The company has decent products but has racist advertising. Please, change the commercial. I am surprised some of the networks express it.”
Shock happens, particularly among black women, when people notice what was happening with the reviews.
Many took to Twitter and encouraged others to rate The Honey Pots positively, to act against the effect of the negative reviews.
Many went a step more and started buying the brand’s products to show Support and Unity.
Trust Pilot even suspends the brand’s page on their site so that they could take a look at all the messages.
Honey Pot’s profile has, instead, and just about all of the negative reviews have been removed.
A Target spokesperson reiterated their support for supplier diversity and specifically this founder.
In a statement to Buzzfeed that noted, “we’re proud to work with Bea Dixon and The Honey Pot team to highlight Bea’s journey to build her brand and bring her products to Target.”
Bea Dixon reports that sales for The Honey Pot are 40% to 50% higher this week since the controversy ensued than they would be on average.
What the backlash behind the negative reviews was really about
Belonging. Life is about belonging, and therefore business is about belonging.
And although people from minority and underrepresented groups use to receiving signals both overt and inadvertently that say “this isn’t for you,” people who are part of the majority are not.
As such, it can be uncomfortable and triggering for them.
So even though Bea Dixon was sending a message of her desire to want to empower young black girls, a group that frequently by the mainstream in word and action that “you don’t belong here, “did not intend to the detriment of anyone else.
But that wasn’t the way it was received by those who were upset by it.
The angry reviewers, predominantly white women, felt like they exclude.
They thought they were being told “empowerment is only needed for black girls” or even “this product isn’t for you.”
While none of those sentiments were true, the reality is this problem, or “misunderstanding,” isn’t new.
There was much disagreement over the name of the Black Lives Matter movement for the same reason.
People who weren’t black didn’t like feeling excluded.
And it clouded their ability to see that sometimes a spotlight needs to be placed on an area or group of people when a particular challenge impacts them more negatively than other groups.
The irony is that there is so much to do in diversity, inclusion, and belonging on both the Human Resources and marketing fronts within companies because exclusion and not feeling like you belong are continuously by far too many people.
And thus, one way to be more inclusive and create an environment where everyone feels like they belong is by welcoming and intentional about giving people historical peripheral and ignoring a seat at the table.
Empowering black girls supports the LGBTQI+ Community. Supporting gender equity in the workplace is not on exclusion.
They were taking someone’s seat away from the table. It is about making a giant table.
So there is enough space for everyone to have a seat. It feels like they can show up as themselves. Let their voices be heard and values.
The apparent sentiment drove people to be upset about The Honey Pot commercial.
Instead, it should give them empathy to ensure that nobody ever feels it excludes or does not belong.
The proper response should not be to act. As if feelings don’t matter for all of us.
Nor should we ignore the unfortunate fact. That there have been conditions on both past and present that concept the specific communities.
Our collective target should be to create a world; their Marketers, Consumers, and People.
There we all do our part to make sure everyone finds and feels confident; enough to take their rightful seat at the table.
The kind of table that grows when we are intentional about including.
Lifting others rather than tearing them down. A table where everyone feels like they belong because they do.
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